FAQ

Frequently asked questions

What is our confidentiality policy?

We understand our client’s concerns regarding confidentiality. We have no issues signing a non-disclosure agreement (NDA) for projects. All data provided by the client will be kept confidential and will be the property of the client. Our firm and staffs are agree that no information regarding the project will be disclosed to any third party.

Where is your office located?

Coimbatore, India.

Do you serve to any international customers?

Yes, we do out source services to Spain, USA.

What are your normal working hours?

India office open at
India time from 9:00 am to 5:00 pm.
Eastern standard time (US) 6:00 am to 12:00 pm.

What is the preferred means of communication?

Email  (sales@innoway.in)
Teleconference
Skype (anand.cbe3)

What is the cost?

Project based.
Pilot project is charged free of cost.
Ballpark price would be USD $12 per hour.
Long term contract is charged at lower prices, contact us for details.

What is the mode of payment?

PayPal
Swift transfer to our bank account.

Can you provide on-site cad technicians?

Yes! If your project requires on-site staffing in USA or Canada we can do that. Contact us regarding rates. Minimum contract period for on-site staffing is 1-year.

How do I get electronic files?

ftp and email are used for data transfer.

What are the acceptable file formats?

Please send image files in .pdf, .tif or .gif format.

What drawing standards are used?

We will use your drawing standards as provided by you.

Why should I outsource cad services?

Cost Saving 40% to 70%
Faster turnaround of services.
Time zone advantages mean ability to work “around the clock”.
Additional time available for your team to enhance the core business
No capital investment in case of expansion in terms of manpower
Reduced costs for office space, computers, software, insurance, employee training, etc.
Become more competitiveness in a tough economy.
Improve your client satisfaction with timely deliveries, higher quality services and lower prices.
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Note: The above FAQ list provides you the answers with possible questions, however if you have any specific queries please feel free to contact us and we try to answer as quick as possible.